Job Title: Customer Service

Employment Type: Possible Temporary-to-Hire

Locaiton: Johnson County

Description: Overland Park Healthcare company in need of an Authorization and Eligibility coordinator. Duties to include reaching out doctors/nurses to get preauthorizations. Also checking eligibility online or making calls. This person would ideally have medical authorization/eligibility experience in a hospital or doctors office. Computer savvy with the ability to investigate and research is a must! Great team environment! Fast-paced environment! Opportunity for perm with a bump in pay to the right person. 8:30a-5:00p.
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Job Title: Customer Service

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: Professional Overland Park firm is needing an experienced CSR with a proven track record of helping others and technically savvy. Are you a person who is energetic, optimistic, and loves working with other clients and team members? Must have strong technical capabilities and proven work history with computers. Tech savvy: you love new technology and use it as tool to make tasks more efficient. You intuitively pick up on new technology and have a strong background with software used in everyday business environments including LinkedIn, Advanced Google Search and Microsoft Office. Responsibilities: Take 50-75 calls per day and respond to emails from customers and students Enroll students in live classes and online courses Guide students through each stage of the licensing process Provide technical support for students using our website and web apps on a variety of devices and browsers Report course completion to departments of insurance Work with the Sales team to identify and qualify leads Develop and maintain helpful guides for students and managers Provide support for other departments in order to be proactive in helping customers .
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Job Title: Customer Service

Employment Type: Possible Temporary-to-Hire

Locaiton: Johnson County

Description: Customer Service Representative Overland Park, Kansas Overland Park, Kansas based insurance company is hiring 4-5 professional Customer Service Representatives. If you enjoy customer service, are goal oriented, and are a problem solver, this position could be for you! Customer Service Representatives should be able to talk on the phone and document the call while handling the caller. Average length of call expectation is 4 minutes or less which includes documentation of the call. The majority of the calls (approximately 65-70/day) will be claim status or verification of benefit type calls. Customer Service Professional must be prompt and very dependable, with excellent verbal and written communication skills. Hours: Monday-Friday 8:00 a.m. - 4:30 p.m. Compensation: $16.00 - $18.00/hour
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Job Title: Customer Service

Employment Type: Possible Temporary-to-Hire

Locaiton: Johnson County

Description: Overland Park, KS client has a wonderful Customer Service opportunity in a dynamic industry. This position is scheduled to start at the end of March or first of April. Duties: The Customer Service representative will be the main contact between the company and customers who purchase our camping equipment products from retailers. Phone calls will include questions about our products, diagnosing issues, fulfilling warranty repairs, and selling repair parts to customers. This person will answer all calls, log every call in the database, get proof of purchase and damage from customers as needed, and ship out repair parts and purchases to customers. Shipments will include repair parts and entire products, such as tents, flashlights, canopies, cots, chairs, headlamps, etc. The rep will return all calls missed during non-business hours in a timely manner. The rep will also keep inventory updated in our database. This person will be the main point of contact for all these responsibilities, and will work closely with current Customer Service Rep, who have more emphasis on Core Equipment shipments/Core Equipment Customer Service. Most responsibilities will be shared between the two Customer Service Reps. Job also includes setting up products in the office as needed to answer questions from customers, helping with regular inventory counts, assisting with incoming repair part, Core Equipment shipments, and other responsibilities as required, including assisting management where needed. This includes but is not limited to warehouse organization, running errands, etc., especially when the Customer Service season is slow in winter. Responsibilities are subject to change as we enter busy season. Skills/Requirements: • A college degree is preferred • Bi-lingual in French or Spanish is a plus • At least one year of Customer Service experience is required • Moderate computer skills required, including Microsoft Excel, Word, PowerPoint, Access and Outlook • Quick to learn, patient, courteous, extremely polite, friendly and punctual • Able to troubleshoot and analyze information • Able to lift 75+ lbs. and climb 15 ft. ladders • Camping experience and/or enjoying the outdoors is beneficial Working hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, but may have an every other Saturday shift added in the busy season- may have the option to work Tuesday through Saturday instead
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Job Title: Executive Assistant

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: Our client, a Lenexa need for an experienced Executive Assistant. This position is responsible for providing high-level administrative support to one executive. In addition to typing, filing and scheduling, this individual will also perform duties such as financial record keeping, coordination of meetings and conferences, managing supply inventories and ordering additional supplies as needed, coordinating direct mailings, and working on special projects. The successful candidate will deal with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Independent judgement is required to plan, prioritize, and organize diversified workload. This individual will also answer non-routine correspondence and assemble highly confidential and sensitive information. Job Responsibilities • Performs advanced, diversified, and confidential administrative support for an executive. • Relieves executive of as much administrative detail as possible. Stays informed of activities related to company initiatives and duties assigned, apprising the executive of issues when deemed necessary. • Initiates routine and non-routine correspondence and other written materials under own signature or for signature of the executive. • Triages emails and telephone calls for action. Resolves routine and complex inquiries. Refers inquiries to the appropriate person and follows-up to ensure complete and timely responses. • Maintains the executive's calendar, exercising considerable discretion and judgment as to priorities and effective use of the executive's time. • Schedules and coordinates meetings, conferences, and special events, ensuring the executive is prepared through compiling data, statistics, and other information and materials. Unique situations will require a tailored approach and sound judgment. Using various relevant information sources and synthesizing information, prepare special reports and summaries. • Coordinates complex travel arrangements for the executive, ensuring that all necessary files, materials, and supplies are assembled and prepares the itinerary. • Assists in managing daily operation of the office, and may assist in developing administrative goals and policies. Interprets requests and helps implement action, deciding whether executive should be notified of important or emergency matters. Prepares write ups for recommendations for operational and administrative problems. • Manages a portion of the executive's budget, monitoring and reconciling accounts. Prepares financial and/or administrative reports . • May coordinate clerical support, including recommending various personnel actions related to clerical staff including but not limited to hiring, performance appraisals, and promotions; determining work priorities and scheduling work flow to meet deadlines; and ensuring accuracy and timeliness of work. Manages special projects as directed by the executive. Requirements: • Bachelor's degree plus a minimum of 5 years experience administrative experience in a role supporting one or more executive level professionals • Experience with other software applications (e.g., Outlook, Adobe Acrobat, PowerPoint, and Photoshop or the equivalent) preferred. • Excellent verbal and written communication skills required. • Excellent interpersonal and customer service skills required. • Ability to handle public contacts with courtesy, clarity, and diplomacy required. • Ability to handle sensitive and confidential situations and information with absolute discretion required. • Ability to maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines required. • Excellent problem-solving skills required. • Ability to use appropriate resources to resolve an issue required. • Ability to follow an issue through to resolution • Considerable skill in working both independently and as a team member required. • Ability to take initiative and organize and complete projects with minimal supervision required. • Proficiency with word processing applications and spreadsheets and databases required.
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Job Title: Office Manager

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: Immediate need in Overland Park Counseling office for full charge Office Support professional. Will answer the phones, schedule patients, note charts, prepare charts and greet patients. Must have attention to detail, wonderful customer services skills and be compassionate. Scheduling done on Office 365 shared calendar on a MAC. Insurance billing is outsourced but copays are collected at time of appointment.
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Job Title: Accounting

Employment Type: Long-Term Temporary

Locaiton: Downtown

Description: Immediate 12 month Contract (could extend longer) need in Downtown Corporate Environmental and Hazmat Department for an Environmental Financial Specialist to support department operations in both the US and Mexico. Must haves: Bilingual in Spanish, and must have basic invoicing/purchase order processing experience. Job duties as follows: - Receive, review, and ensure invoice quality and accuracy before submitting to the manager for approval - Work directly with the vendor to address deficiencies in a timely manner - Process approved invoices through accounts payable and track in Salesforce - Work with vendors to gather monthly cost accruals - Support vendors with common Salesforce accounting issues - Track and maintain accounting aspects of the Department’s environmental management information system (Salesforce) - Prepare and submit month-end reports to Company Accounting - Prepare the monthly purchase card report - Perform cost accounting and invoice tracking for incidents - Meet expected monthly accounting deadlines for reporting obligations - Other duties as assigned Qualified candidate will possess the following skillsets: - Fluency in English and Spanish - Works well independently and self-motivated - Attention to detail - Proficient communication skills - Education and/or equivalent work experience in accounting - Proficient with MS Office and Salesforce - Familiar with SAP accounting functions 30 hours between M-F 8am-5pm
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Job Title: Outside Sales

Employment Type: Direct Hire

Locaiton: Johnson County

Description: Immediate need for experienced sales person for Overland Park, KS commodity based company. Must be willing to travel (10%). Will initially be in the office to learn the industry. Must have negotiation background, be computer literate ( Word, Excel, Outlook) and good with numbers. Base salary + commission + bonus + cell + car allowance + great benefits!
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Job Title: Outside Sales

Employment Type: Direct Hire

Locaiton: Johnson County

Description: Our growth oriented client is seeking a driven and entrepreneurial Outside Sales Representative that is looking for an opportunity to build out a new sales organization or be a Rockstar independent contributor. The Kansas City office is opening a new processing center which will focus on print, mail, and response handling solutions for organizations of all sizes. Data security will be at the forefront of the build process so organizations in any industry will be potential customers (e.g., financial services, insurance, manufacturing, etc.). The selected individual will be the first hire for this new sales team and will have the potential for quick career advancement. Duties and Responsibilities: • Developing and implementing an effective lead generation and sales strategy. • Traveling to conduct face-to-face meetings with potential customers. • Maintaining an accurate record of all leads, customer accounts, and sales. • Collaborating with internal team to expand brand presence through the creation of marketing materials. • Researching competitors' products and pricing as well as market conditions. • Strategically negotiating with potential and existing customers to close sales. • Other duties as assigned. Education and Experience: • Proven experience with outside sales in printing and mailing services. • Bachelor's degree in Marketing, Businesses Administration, Communications, or related field is preferred. • Proficiency in all Microsoft Office applications. • Experience with Salesforce software is preferred. EXCELLENT OPPORTUNITY!
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Job Title: Accounting Clerk

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: Accounting Clerk Overland Park, Kansas Builders' supply company in Overland Park, KS is seeking an Accounts Payable/Accounts Receivable Accounting Clerk. Accounting Clerk must be detail orientated and have strong computer skills including strong Microsoft Excel skills. Duties will include: Audit invoices and match with receivers Process incoming checks Reconcile credit card statements Reconcile petty cash account Audit AP statements from vendors Process Accounts Receivable Minimum 2 years of similar accounting experience required. **Must also have an outgoing and customer centric personality. Will be asked to greet customers on the sales floor during busy times. Will not sell products, but greet them, speak with them and let them know a sales person will be with them.
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Job Title: Receptionist

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: Immediate need in Lenexa consumer pharmaceutical company for Receptionist/Administrative Assistant. Will answer and direct incoming phone calls, greet and register visitors to the facility, maintain daily employee attendance logs. Will also provide administrative support to the Sales/Marketing Department, file and shred documentation as needed, Requirements: 1-3 years of experience as a receptionist or in the customer service field, excellent communication skills, proficiency with Microsoft Excel, PowerPoint, and Word.
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Job Title: Office Support

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: Immediate need in Overland Park Development company for Office Support Professional. Will assist Accounting Director with Data Entry of Invoices into QuickBooks. Will greet customers when they come into the office. Small office, will assist with various administrative duties.
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Job Title: Office Support

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: POSITION- TRANSACTION REVIEW TEAM MEMBER RESPONSIBILITIES: 1. Analyze real estate contracts and supporting documents to verify compliance with state law and company policy. 2. Communicate with both agents and management on audit findings. 4. Input contracts and audit results in the on line auditing system. 5. Work with agents to improve attention to detail and quality of data being input. 6. Perform contract audits in a paperless environment 7. Process commission checks 8. Other duties as assigned. QUALIFICATIONS: 1. Strong interpersonal skills and demonstrate reasoning ability. 2. Firm basic understanding of auditing. (accounting or real estate background helpful, but not required) 3. Highly organized with strong attention to detail. 4. Excellent communication and general people skills. 5. Strong working knowledge of Microsoft Office products: Word, Excel, PowerPoint & Outlook. EDUCATION: College preferred or equivalent work experience
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Job Title: Inside Sales

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: Inside Sales Inside Sales Representative Overland Park, KS This isn't your typical Inside Sales position. Our client offers amazing benefits, a casual working environment, and a VERY competitive compensation package. What do you have to do to take advantage of it all? MAKE CALLS! That doesn't sound hard, right? RIGHT! We are looking for energetic, outgoing, motivated Inside Sales Representatives to join an amazing team of other professionals in a growing Overland Park, Kansas tax consulting company. Responsibilities of the Inside Sales Representative: Make 120 outbound calls to explain the company/tax consulting service (targeting the healthcare industry) from a script. Understand customer needs and requirements. Route qualified opportunities to the appropriate sales executives for further development and closure. Achieve quarterly quotas. Research accounts, identify key players and generate interest. Maintain and expand your database of prospects within your assigned territory. Team with partners to build pipeline and close deals. Perform effective demos to prospects. Requirements of the Inside Sales Representative: Minimum 1 year of Inside Sales, Customer Service, Sales, or Call Center experience. Prior experience selling in a call center, telemarketing, cold calling, making outbound calls, outbound collections Strong analytical, organizational and problem-solving skills Professional verbal and written communication skills Proficiency with computers and MS Office products Compensation of the Inside Sales Representative Salary Range: $40,000 - $60,000
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Job Title: Tax Preparer

Employment Type: Temporary

Locaiton: South KC

Description: Immediate need in tax office for assistance with assembling tax returns. Contract to start ASAP and last until mid April! Must have tax preparation experience and/or accounting background. 35-40 hours scheduled during: Mon-Fri 10-8pm, Saturday 9-5, Sunday 1-5 LIMITED weekend work!
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Job Title: Purchasing Assistant

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: Grocery industry mainstay has an opening in Lenexa, KS for a Purchasing Assistant. This full time role is rewarded with good pay, excellent benefits and a quality work environment. Duties and Responsibilities 1. Assists in ordering and securing product for the division to maximize store sales through product availability. 2. Coordinates with suppliers and Corporate Purchasing to assure timely and cost-effective delivery of product. 3. Works to resolve product related customer concerns. 4. Verifies the accuracy of scanner retails, price signs, and print advertising. 5. Assists with produce buying through negotiation, quality control, and regular communication with suppliers. 6 Aids in the selection of external freight haulers. 7. Maintains expertise in computer programs, software, and hardware within area of responsibility. 8. Cooperates and interacts effectively through ongoing communication and exchange of information. 9. Works cooperatively with leaders, co-workers, store and warehouse employees, District Managers, and Corporate Office employees to generate teamwork and efficiency. 10. Communicates relevant information with peers and leadership allowing them to fulfill their duties. 11. Communicates information to and from District Managers and stores regarding quality concerns and reports concerns. 12. Works proactively to identify, investigate, and report irregularities within designated area of responsibility. 13. Conducts training and cross training of knowledge and expertise within area of responsibility. 14. Serves as a backup assistant, as designated by the leader, to ensure proper coverage of necessary responsibilities. Education and Experience: Associates degree preferred Knowledge, Skills and Abilities 1. Knowledge and ability to proficiently utilize WORD, EXCEL, OUTLOOK, and specified computer programs and software within area of responsibility. 2. Knowledge of and ability to interpret and/or apply administrative policies and procedures. 3. Strong verbal and written communication skills. 4. Proficiency performing basic arithmetic, such as addition, subtraction, multiplication, and division. 5. Ability to analyze and interpret data. 6. Strong negotiation skills to arrive at a satisfactory conclusion using compromise, persuasion, rationale, and diplomacy. 7. Ability to follow instruction and give attention to detail. 8. Ability to work independently and within a team environment. 9. Ability to organize, prioritize, and complete tasks efficiently. 10. Ability to establish goals and work toward achievement. 11. Proficiency in data entry and typing. Bumps to $19 per hour on their payroll and great benefits too!
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Job Title: Mailroom

Employment Type: Temporary-to-Hire

Locaiton: South KC

Description: Mailroom candidate needed to work full time on the Sprint Campus in mailroom. Great working environment. Must be able to lift up to 50 lbs of paper. Dock duties-scanning packages off the truck and entering them into tracking system. Mailroom float position works Monday through Friday 8:00am to 5:00pm or possibly 7am to 4pm at times. *Float Driver position will be relief driver that requires a Missouri Class E driver’s license is necessary or valid KS license and good driving record. *Float Driver works 40 hours per week, mostly 8-5, but an 8 hour shift inside 6am to 6pm at times.
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Job Title: Account Manager

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: Who we are Our client is the nation’s leading provider of licensing exam preparation materials and continuing education courses to the insurance, investment and financial services industry. Our clients are the leading insurance companies, banks and broker-dealer firms with retail sales workforces of sales agents needing professional licensure and continuing education. What we do We help managers get their students licensed and keep their license through live classes, online courses and printed materials. That’s where you come in. As an Account Representative, you are responsible for creating, building, and nurturing relationships with clients. You are: • Experienced: you have a Bachelor’s degree and a desire to grow as a Sales professional. • A people person: you are an energetic, optimistic, and love working with clients and team members. You have strong written and verbal communications skills. • Service-oriented: you are focused on doing everything you can to make sure customers have an amazing experience. • Tech savvy: you love new technology and use it as tool to make tasks more efficient. You intuitively pick up on new technology and have a strong background with software used in everyday business environments including LinkedIn, Advanced Google Search and Microsoft Office. • Open to change: you understand things are constantly changing and keep an open mind. • Constantly learning and improving: you keep current on business and tech trends daily in order to improve your skills. You are constantly looking for a better way. You consider yourself a smart, creative problem solver. You will: • Make 50+ calls per day to senior management of client/prospect companies • Serve a multi-state territory for responding to inbound leads • Work with clients to develop the best plan of action for their students to get licensed • Analyze and enhance email templates and phone scripts to better target the needs and interests of specific managers and companies • Build and maintain our company and manager database through online research – primarily using LinkedIn and search engines • Collaborate with and assist a team of Account Managers to set up meetings and demos of web apps and online courses Tech savvy: you love new technology and use it as tool to make tasks more efficient. You intuitively pick up on new technology and have a strong background with software used in everyday business environments including LinkedIn, Advanced Google Search and Microsoft Office. Responsibilities: Take 50-75 calls per day and respond to emails from customers and students Enroll students in live classes and online courses Guide students through each stage of the licensing process Provide technical support for students using our website and web apps on a variety of devices and browsers Report course completion to departments of insurance Work with the Sales team to identify and qualify leads Develop and maintain helpful guides for students and managers Provide support for other departments in order to be proactive in helping customers College Degree preferred with a Linked-In Profile. $36K base pay with $4K + potential bonus.
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Job Title: Account Manager

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: Our client is a mission Plumbing and HVAC company whose mission is to provide their best service to their customers and team members by following through on their promises, every time. They are in need of an account manager to assist with their preventative maintenance renewal process. This candidate will also assist with customer visits and contact. They will represent our client at networking events. A company vehicle will be provided.
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Job Title: Operations Assistant

Employment Type: Temporary

Locaiton: South KC

Description: Our client, in Grandview, MO has seasonal openings for Military Operations Clerks. These positions will begin soon, and run full time, starting in March, running through July and possibly into late August. Interested applicants must pass a 2 question aptitude/culture survey. Provides administrative and clerical support for the military moving function. This is a full time, temporary, seasonal position-- through August. Essential Duties: • Provides administrative support for the military moving function. • Performs data entry, labeling, and filing; generates import files. • Reviews reports and processes necessary updates and changes in systems. • Spends time communicating to members, bases, vendors etc. via phone and/or email. Skills: • Must be detail oriented and able to multi-task. • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent. • Computer knowledge and strong typing skills. • Strong Customer Services skills needed. Contacts customers via phone, email regarding shipments. Attributes: • Display patience with the ability and willingness to perform repetitive tasks. • Team player with positive can do attitude. Experience and Education: Required Education and experience: High school diploma/GED and 1-year general work experience in a clerical/administrative position in a mid-sized company.
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Job Title: Supervisor

Employment Type: Direct Hire

Locaiton: Johnson County

Description: Responsibilities • Organize project details provided from Project Manager • Organize workflow and ensure staff understand/execute their duties or delegated tasks • Create step-by-step project tasks for staff to follow/complete • Set goals for performance and deadlines • Monitor employee productivity and provide constructive feedback and coaching • Schedule and execute project delivery timelines • Perform quality inspection of all orders prior to shipment • Conduct daily/weekly meetings to discuss ongoing projects • Pass on information from Project Managers/Upper Management to employees and vice versa • Prepare and submit performance reviews • Conduct verbal/written discipline as needed • Hire and train new employees Qualifications • Proven experience as supervisor or relevant role (minimum of 1 year) • Basic knowledge of computer components and Windows Operating Systems • Above average knowledge of Microsoft Office • Outstanding organizational, leadership, and decision-making skills • Excellent verbal communication, written communication, and collaboration skills • Detail oriented and quality focused • Clean-cut, professional appearance • Ability to work independently as well as in a team environment • Ability to quickly change tasks while working in a fast-paced environment • Ability to learn new processes and procedures • Must be able to lift and / or move objects with a weight of 20 to 70 lbs
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Job Title: Sales

Employment Type: Direct Hire

Locaiton: Johnson County

Description: Our client, a commercial cleaning company in Shawnee KS has an opening for an inside/outside salesperson. Base plus commission with potential to $60K in the first year! Job Description: • Responsible for all sales & marketing activities o Physically visit each local sales call o Provide all customers with a written quote within a minimum of 24 hours o Sales calls that are more than 1 hour from Crown Cleaning and are a standard hood cleaning can be quoted via email photos. o All general cleaning or non-hood jobs that are more than 1 hour from Crown Cleaning must be ran in person. o Responsible for generating all leads through various current marketing methods and to develop new methods of reaching the customer. This can be done through:  Update website with specials upon approval of Operations Manager  Contact old accounts to provide a new quote  Contact old leads/quotes  Mail postcards to new accounts that are opening • Network with insurance companies, fire marshals, restoration companies, property management groups, other national hood exhaust cleaning companies • Work with the Operations Manager to oversee that all large jobs with scopes of work that are outside the parameters of hood cleaning are done to the customer’s satisfaction. • Maintain and update all applicable spreadsheets related to sales weekly • Follow up on quotes in a timely manner and keep Owner and Operations Manager updated • Meet with Operations Manager weekly to discuss labor issues, quality issues, opportunities that may be available • In conjunction with the Operations Manager; develop one new service that can be launched in calendar year 2020. Develop the appropriate business plan and capital needs • Work with all current customers to sell additional services such as filter rotation, grease gutter installation, hinge kits and drain power washing • Address customer concerns with the Operations Manager to help the customer remedy any issue they may be having • Work with accounts receivable as needed Goals: • $200,000 in new business in the current service offering with the additional goal of obtaining one casino, on major hospital and one major company in Kansas City • Sell one general cleaning (non-hood) per month with a value of over $1,500.00 Pay: • 6% on all hood cleaning jobs for 1 year; total sales number is less than $100,000 • 8% on all hood cleaning jobs for 1 year; total sales number is between $100,000-$150,000 • 10% on all hood cleaning jobs for 1 year; total sales number is between $150,000-$200,000 • 15% on all hood cleaning jobs for 1 year; total sales number is above $200,000 • 15% on all general cleaning jobs Excellent benefits package with 401K included gas card and mileage with some general maintenance paid for on personal vehicle.
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Job Title: Accounting Associate

Employment Type: Possible Temporary-to-Hire

Locaiton: Johnson County

Description: Accounting Specialist Lenexa, Kansas Our client, an HVAC company, in Lenexa, Kansas has an IMMEDIATE need for an Accounting Specialist. This is a possible temporary to hire - permanent for the right person! Accounting Specialist duties: Data entry to register newly installed equipment on appropriate manufacturers' website Preparing and mailing equipment registration to customers Data Entry of/updating customer information and product warranty information in client database Filing Schedule technicians to complete maintenance Assist Billing Specialist with monthly payments that have not been received Reviewing customer account for balance and details of missing payments and contact customers Assist Accounts Payable as needed Requirements: High School Diploma 1-2 years of accounting or billing experience Strong Microsoft Office skills - Word, Excel QuickBooks experience highly preferred Hours: Monday-Friday 7 a.m. to 4 p.m. or 8 a.m. to 5 p.m. Compensation: $14.00-$16.00/hr depending on experience
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Job Title: Recruiter

Employment Type: Direct Hire

Locaiton: Johnson County

Description: Traveling Recruiter Overland Park, KS Do you enjoy meeting new people? Do you love to (or want to) travel? Our client based in Kansas City/Overland Park is hiring Traveling Recruiters. This position involves traveling with a team to client sites all over the United States to recruit and hire for high volume staffing needs in the light industrial/manufacturing/automobile/food processing/warehouse industries. No recruiting experience is necessary! Traveling Recruiter will make a high volume of phone calls to applicants and potential candidates during recruiting projects so must be comfortable on the phone. Must also be energetic, outgoing, love people, have excellent communication skills, and have open availability to travel. You will have a home office in Kansas City/Overland Park but could be on the road for several weeks at a time. Great training program - amazing benefits!! (company paid cell phone, laptop, and eligibility for a company car after 1 year - room for growth!!) $35K/year to start plus per diem and commission.
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Job Title: Electronic Assembler

Employment Type: Direct Hire

Locaiton: Johnson County

Description: Are you searching for a challenging and rewarding occupation? Our Leawood client has career opportunities for positive individuals to help our deployment team manage the tremendous growth our client is experiencing. We are seeking motivated, technology minded candidates to join our rapidly growing department. Primary Responsibilities • Order and Pick customer product • Scan and use computer based systems to enter/record required data • Follow processes backed by success • Unpack and repack customer inventory • Perform diagnostics to ensure zero failures • Image and configure customer laptops/tablets • Logo badge and asset tag installation • Perform quality inspection of all processes • Arrange for shipment of customer merchandise with various carriers • Conduct inventory audits and maintain accurate inventory records Qualifications • Detail oriented and quality focused • Effective communication and collaboration skills • Clean-cut, professional appearance • Ability to work independently as well as in a team environment • Basic knowledge of computer components is recommended but not required • Ability to quickly change tasks while working in a fast-paced environment • Possess good organizational and decision-making skills • Ability to learn new processes and procedures • Must be able to lift and / or move objects with a weight of 20 to 70 lbs Monday-Friday 8a-5p **Must be able to pass a drug and criminal background check!**
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Job Title: Spanish Bilingual CSR

Employment Type: Direct Hire

Locaiton: Jackson County

Description: Are you Spanish/English Bilingual? If YES, then we need you! Awesome opportunity in South KC! Sunday – Thursday 2pm-11pm. JOB SUMMARY: This position is responsible for handling all incoming and outgoing telephone/fax inquiries related to Company products and services. This position is responsible for researching and resolving issues reported by supported programs and technologies including shopping center employees, merchants and cardholders to ensure the highest level of customer satisfaction. EDUCATION AND EXPERIENCE REQUIRED: • Bachelor’s degree and/or 2 years of equivalent customer service work experience • Fluency in Spanish required DISTINGUISHING CHARACTERISTICS: The Client Support Representative must exhibit the following characteristics: • Team orientation • Curiosity and Assertiveness • Self-direction and strong sense of ownership • High level of urgency • Commitment to winning • Agent of change • Customer Focus • Multi-tasking • Sense of Humor • Pride in work and accomplishments • Belief in personal and team accountability • Attention to detail • Humility • Self-awareness ESSENTIAL DUTIES AND RESPONSIBILITIES: The Client Support Representative role will be responsible for being self-directed in the following duties and responsibilities: • Answer a high volume of inbound calls and maintain a rapid response rate according to agreed Service Level Agreements (SLAs). • Make outbound calls to merchants, programs, or cardholders as needed • Professionally communicate in all formats, both internally and externally • Identify solutions to defuse customer frustration to minimize escalations to Team Leads and Supervisors whenever possible • Establish and maintain effective working relationships with customers and Company team members • Maintain regular consistent and professional attendance and punctuality • Language translations of documentation (if bi/tri-lingual) • Pursuit of personal development of professional skills and technical knowledge necessary for the effective performance of the role • Other duties as assigned DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES: • Proficiency with Microsoft Office products (especially Word, Excel, and PowerPoint) and Company technology products (Atlas, Cardspot, Etc) • Excellent communication skills, including verbal, written and active listening • Strong problem solving and confident decision making skills • Diplomatic approach with tact, patience, courtesy, tolerance, and openness of mind • Knowledge of Client Support procedures and solutions • Flexibility with schedules and deadlines • Able to work independently with minimal supervision and guidance • Maintain confidentiality of information, as appropriate • Perform detail-oriented work accurately with frequent interruptions • Open and adaptive to change • Supportive of department goals and priorities • Desire to drive improvements in team and customer efficiency Sunday – Thursday 2pm-11pm.
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Job Title: IT Help Desk

Employment Type: Direct Hire

Locaiton: Jackson County

Description: IT Help Desk Independence, Missouri The IT Help Desk/Service Desk Technician is responsible for handling first level support of service requests in a professional and timely manner. This relates to all technology, to include workstations, servers, printers, networks, and vendor specific hardware and software. Basic Functions: • IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. • Support of disaster recovery solutions. • Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security. • Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix. • Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets. • System documentation maintenance. • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages. Duties and Responsibilities: • Improve customer service, perception, and satisfaction. • Fast turnaround of customer requests. • Ability to work in a team and communicate effectively. • Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently. • Escalate service requests that require engineer level support. • Responsible for entering time and expenses as they occur. • Understand processes in by completing assigned training materials and blueprints. • Enter all work as service tickets. Skills Required: • Understanding of operating systems, business applications, printing systems, and network systems. • Good interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. • Diagnosis skills of technical issues. • Ability to multi-task and adapt to changes quickly. • Technical awareness: ability to match resources to technical issues appropriately. • Service awareness of all organization’s key services for which support is being provided. • Understanding of support tools, techniques, and how technology is used to provide services. • Typing skills to ensure quick and accurate entry of service request details. • Self-motivated with the ability to work in a fast-moving environment. *Must have 2-3 years of IT Help Desk or similary experience Compensation: $15.00-$18.00/hr Hours: noon to midnight on a 14 day rotation (2 on, 2 off, 3 on, 3 off, etc)
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Job Title: French Bilingual Customer Service

Employment Type: Direct Hire

Locaiton: Jackson County

Description: Are you French/English Bilingual? If YES, then we need you! Awesome opportunity! Tuesday – Saturday 10-7 JOB SUMMARY: This position is responsible for handling all incoming and outgoing telephone/fax inquiries related to Company products and services. This position is responsible for researching and resolving issues reported by supported programs and technologies including shopping center employees, merchants and cardholders to ensure the highest level of customer satisfaction. EDUCATION AND EXPERIENCE REQUIRED: • Bachelor’s degree and/or 2 years of equivalent customer service work experience • Fluency in French required DISTINGUISHING CHARACTERISTICS: The Client Support Representative must exhibit the following characteristics: • Team orientation • Curiosity and Assertiveness • Self-direction and strong sense of ownership • High level of urgency • Commitment to winning • Agent of change • Customer Focus • Multi-tasking • Sense of Humor • Pride in work and accomplishments • Belief in personal and team accountability • Attention to detail • Humility • Self-awareness ESSENTIAL DUTIES AND RESPONSIBILITIES: The Client Support Representative role will be responsible for being self-directed in the following duties and responsibilities: • Answer a high volume of inbound calls and maintain a rapid response rate according to agreed Service Level Agreements (SLAs). • Make outbound calls to merchants, programs, or cardholders as needed • Professionally communicate in all formats, both internally and externally • Identify solutions to defuse customer frustration to minimize escalations to Team Leads and Supervisors whenever possible • Establish and maintain effective working relationships with customers and Company team members • Maintain regular consistent and professional attendance and punctuality • Language translations of documentation (if bi/tri-lingual) • Pursuit of personal development of professional skills and technical knowledge necessary for the effective performance of the role • Other duties as assigned DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES: • Proficiency with Microsoft Office products (especially Word, Excel, and PowerPoint) and Company technology products (Atlas, Cardspot, Etc) • Excellent communication skills, including verbal, written and active listening • Strong problem solving and confident decision making skills • Diplomatic approach with tact, patience, courtesy, tolerance, and openness of mind • Knowledge of Client Support procedures and solutions • Flexibility with schedules and deadlines • Able to work independently with minimal supervision and guidance • Maintain confidentiality of information, as appropriate • Perform detail-oriented work accurately with frequent interruptions • Open and adaptive to change • Supportive of department goals and priorities • Desire to drive improvements in team and customer efficiency Sunday-Thursday 2-11pm
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Job Title: Client Services Representative

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: GROWING Overland Park company in need of multiple Client Service Representatives to join their fabulous team! Client Services Representatives are responsible for managing new and existing orders from clients. We offer a suite of residential mortgage-related products including but not limited to title, appraisal, 4506 processing and flood certifications. The primary function of this candidate is to assist clients and vendors in the delivery of these products as quickly and accurately as possible. Responsibilities • Manage pipeline of client orders in VISTA system. • Contact vendors to assign orders, establish price, and retrieve order status including requesting overdue orders. • Answer and manage all client requests via phone and/or email in a timely manner. • Identify errors on completed orders and request revisions from vendor. • Evaluate and track vendor performance on each order. • Review daily and weekly reports to ensure appropriate notifications are sent to clients and vendors. • Make recommendations to management on procedural improvements. • Additional duties as may be assigned at any time by management. Minimum Requirements • The minimum education requirement is a high school diploma, college coursework preferred. • Strong written and verbal communication skills. • Excellent organizational and troubleshooting skills. • Energetic, highly motivated individual who exudes friendliness and professionalism. • Ability to multi-task and work independently with minimal supervision. • Fast and efficient typing and computer navigation skills. Monday-Friday 8:30a-5:30p or 9a-6p
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Job Title: Human Resources Generalist

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: Mission service company is needing an HR Generalist. This position will be the main HR contact reporting directly to the COO. Job Responsibilities: Oversee or assist with payroll Training Equipment allocation Tracking equipment Onboarding process Recruitment Job Requirements 2 to 3 years experience in the HR field Our client has 77 employees, which will rise to approximately 95 in the summer. They utilize a payroll service... however, use Paylocity as our software for timekeeping and other HR tracking. It would be very good if someone had experience using Paylocity. They are working on building a good inventory tracking system for tools and issued equipment. Currently, the techs sign off on an inventory sheet that is scanned into the system.
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Job Title: Mailroom Supervisor

Employment Type: Direct Hire

Locaiton: Johnson County

Description: Immediate need in Overland Park for Mail Room Processing Center Mailing and Compliance Supervisor. Experience specifically running content management and OCR (Optical Character Recognition) solutions highly preferred! Description: Management and leadership of Process Team members (2-3) to ensure successful and timely completion of large-scale statutory due diligence mailings and over-seeing the management of subsequent responses received in order to execute and support timely and accurate compliance report document creation, submission and remittance procedures. Experience specifically running content management and OCR solutions HIGHLY PREFERRED! Main Duties / Responsibilities: • Provide leadership, process guidance, improvements and daily management to Processing Center team pertaining the successful, accurate and timely completion of compliance reporting duties; • Mailing of statutory and non-statutory due diligence letters in a fast-past and high-volume environment • Ensure all mailing projects have been properly produced and Quality Checked • Manage, receive letter responses and support team to accurately record responses in compliance system • Manage document management technology for capturing letter responses • Main contact related to day-to-day activities related to the facility • Handle inquiries and escalate to client account teams as necessary • Prepare, generate and submit annual compliance reports; o Printing Reports - online submission receipt/confirmation or CD o Escheat remittance - check or wire confirmation accuracy o Packaging /Submitting Reports for final client delivery Other Skills Include • Intermediate skill level of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel, etc. • Use MS Excel to accurately track and calculate copy, print, scan and mailing production and response processing statuses • Follow established guidelines and procedures for receiving, documenting, organizing and mailing client mailings • Understanding of financials services account activity mailings • Identify, design and implement process improvements • Monitor, budget and maintain postage meter to ensure continuous mailing operations • Mail/Distribution Services: sort, distribute and meter US mail with knowledge of current postage rates • Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm • Manage schedule of staff to ensure planned deadlines can be met and completed accurately • Regularly monitor the mailroom decibel levels and manage and escalate appropriately if the levels increase above the safe zone Characteristics • Previous experience in a client service-oriented field preferred • Willingness and ability to learn new skills • Articulate, knowledgeable and professional in presenting oneself in a professional setting • Flexibility in dealing with simultaneous projects • Attention to detail • Ability to function with a high level of patience, tact and diplomacy in handling any "complaint situations" • Ability to lift or move 40 lbs. or greater • Ability to lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100 lbs. • Ability to work in and around copy and postage machines running simultaneously with decibel levels reaching close to 85 • Excellent organizational skills
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Job Title: Loan Processor

Employment Type: Temporary-to-Hire

Locaiton: Johnson County

Description: Senior Mortgage Loan Processor Overland Park, Kansas This job offering is with a large community bank located here in KC with extensive experience in Consumer Direct Lending nationally. Its owners have significant experience in this area and have created an opportunity for the right people to be involved with a secure, boutique, lifestyle lending platform that is new and exciting. The bank is 100+ years old and not going anywhere! The owners know what they are doing and have created a lifestyle business that will survive all market fluctuations along with a fun culture. Mortgage loan processors work directly with individual applicants to review loan applications to ensure the application is complete and accurate, a task that requires time and attention to detail. Loan processors ensure the timely and accurate packaging of all loans originated by our loan officers using effective communication with multiple parties involved in the loan process. Essential Functions include the following. 1. Provide excellent customer service and drive an overall exceptional customer experience using varying forms of communication 2. Responsible for processing, managing, and acting as the primary contact of a pipeline of refinance and purchase loans to meet closing deadlines and lock expiration periods 3. Maintain a progressing pipeline of Conventional, FHA, and VA loans 4. Effective and timely communication to both external customers (Clients, 3rd Parties, Vendors) as well as internal customers (Loan Officers, Underwriters, Closers) 5. Maintain and adapt to the changing mortgage guidelines 6. Appropriately set borrower expectations for the mortgage process and establish that the processor is the main point of contact until closing 7. Hold the responsibility to request, gather, and analyze documentation required from the borrowers, internally and third party for underwriting approval 8. Adapt easily to change and provide interdepartmental support 9. Strive to exceed productivity expectations and standards 10. Set appropriate expectations and point of contact with realtors and other referral sources 11. Understand and request documentation requirements for mortgage financing (tax transcripts, paystubs, tax returns, income calculation, etc.) 12. To stay highly organized and proactive; able to meet deadlines in a fast-paced environment 13. Follows regulatory requirements by protecting information for privacy and confidentiality; displaying discretion in discussing customer information; obtaining proper information and paperwork to complete transactions; following bank policies and regulations. 14. Ensuring adherence to company policies and procedures and Banking regulations. 15. Performs additional duties as required Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, competency, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. 3+ years industry experience preferred 2. Knowledge of Fannie Mae, Freddie Mac, VA, and FHA guidelines 3. Proven ability to maintain a pipeline of 30-40 loans of mixed variety 4. Excellent oral and written communication skills 5. Works well under time constraints and a constantly changing environment 6. Must have a team mentality and work well as a member of a group 7. Eagerness to delight clients throughout the process and drive overall experiences 8. Knowledge of Encompass LOS 9. Experience with Day One Certainty Validations and HomeReady 10. Is naturally curious - you enjoy seeking out and applying new things in your job 11. Has passion for your job and positive energy that is infectious! Hours: Monday-Friday 8 a.m. - 5 p.m. Compensation: $45,000 - $50,000/year
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